Privacy Policy & Terms and Conditions
PRIVACY POLICY
Last Updated: January 2026
Dots and Doodles Design (“we”, “us”, “our”) operates the websites www.dotsanddoodles.in and www.dotsanddoodles.ae (the latter redirecting to the former). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our websites, including customers located in India, the United Arab Emirates (UAE), and other international locations.
SECTION 1 – INFORMATION WE COLLECT
When you purchase something from our store, we collect personal information such as your name, billing and shipping address, email address, phone number, and order details. Payment information is processed securely by third-party payment gateways and is not stored by us.
When you browse our website, we automatically receive information such as your Internet Protocol (IP) address, browser type, device information, and operating system to help us improve website performance and user experience.
Email Marketing (if applicable):
With your consent, we may send you emails about new products, collections, offers, or other updates. You may unsubscribe at any time.
SECTION 2 – CONSENT
How do we obtain consent?
When you provide personal information to complete a transaction, place an order, arrange delivery, or contact customer support, you consent to our collecting and using that information for that specific purpose.
If we request your information for a secondary purpose, such as marketing, we will ask for your express consent or provide an opportunity to opt out.
How do you withdraw consent?
You may withdraw your consent at any time by contacting us at:
Email: dotsanddoodlesdesign@gmail.com
Address:
Dots and Doodles Design
4R, DCM Building
16 Barakhamba Road
New Delhi, Delhi 110001
India
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law, regulation, legal process, or governmental request, or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.
Your data is stored through Shopify’s data storage systems and databases, protected by firewalls and industry-standard security measures.
Payments
If you choose a direct payment gateway, Shopify encrypts your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only as long as necessary to complete the transaction and is then deleted.
SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers (including payment processors, logistics partners, and analytics providers) collect, use, and disclose your information only to the extent necessary to perform their services.
If you access our website from the United Arab Emirates or any location outside India, your personal information may be transferred to, stored, or processed in India or other countries where our service providers operate. By using our website, you consent to such cross-border data transfers, in accordance with this Privacy Policy and applicable data protection laws.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
SECTION 6 – GOOGLE ANALYTICS
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect anonymized information such as pages visited, time spent on the site, and approximate location.
SECTION 7 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Sensitive data is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption where applicable. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and additional industry standards.
SECTION 8 – COOKIES
We use cookies to enhance your browsing experience. Cookies we use may include:
_session_id – Stores session information
_shopify_visit – Tracks visits
_shopify_uniq – Counts visits by a customer
cart – Stores cart contents
_secure_session_id – Secure session identifier
storefront_digest – Password-protected store access
PREF – Set by Google for analytics
Users, including those in the United Arab Emirates, may manage or disable cookies through their browser settings or applicable consent tools.
SECTION 9 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for a minor dependent to use this site.
SECTION 10 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. Material changes will be clearly indicated on this page.
SECTION 11 – CONTACT INFORMATION
For access, correction, deletion, or complaints regarding your personal data, contact:
Privacy Compliance Officer
Email: dotsanddoodlesdesign@gmail.com
Address:
Dots and Doodles Design
4R, DCM Building
16 Barakhamba Road
New Delhi, Delhi 110001
India
TERMS OF SERVICE
Last Updated: January 2026
These Terms of Service (“Terms”) govern your use of www.dotsanddoodles.in and www.dotsanddoodles.ae (redirect domain). By accessing or using our website, you agree to be bound by these Terms.
SECTION 1 – ONLINE STORE TERMS
You represent that you are of legal age in your jurisdiction or have parental consent.
You may not use our products or services for any illegal or unauthorized purpose.
Any breach of these Terms may result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
Content (excluding payment data) may be transferred unencrypted across networks.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and may change without notice.
SECTION 4 – MODIFICATIONS & PRICING
Product prices and availability are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without liability.
SECTION 5 – PRODUCTS & RETURNS
Certain products may be available exclusively online and in limited quantities.
All international orders, including those placed from the United Arab Emirates, are final sale, except in cases where the product is defective or damaged in transit. Customers must notify us within 48 hours of delivery, along with clear supporting images, for assessment.
We do not guarantee that product colors displayed on your device will be accurate.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information.
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided “as is” and “as available,” without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content, accuracy, or practices of third-party websites linked from our site.
SECTION 9 – USER COMMENTS & SUBMISSIONS
By submitting content, you grant us the right to use, edit, publish, and distribute it without obligation or compensation. You are responsible for ensuring your submissions do not violate third-party rights.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect.
SECTION 12 – PROHIBITED USES
You may not use the site for unlawful, abusive, misleading, or harmful purposes, including violating intellectual property or privacy rights.
SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY
All products and services are provided “as is” and “as available”, to the fullest extent permitted by applicable law.
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Dots and Doodles Design from any claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. We may terminate access without notice for violations.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with referenced policies, constitute the entire agreement between you and Dots and Doodles Design.
SECTION 18 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of New Delhi, India.
Customers accessing the website from the United Arab Emirates or other international locations acknowledge that this is a cross-border transaction. Nothing in these Terms shall limit any mandatory consumer rights under applicable UAE consumer protection laws.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
dotsanddoodlesdesign@gmail.com